First time renting in the UK? Start here.
A Step-by-Step Rental Journey Built for First-Time Renters
Follow a clear, step-by-step path — from finding a property to moving in — with exactly what to check, avoid, and do next at every stage.
7
Steps in your journey
5+
Tools to guide you
Free
Start anytime
1
Finding a property and avoiding scams
Start your search on the right platforms — and avoid risky or fake listings from the beginning.
Use trusted platforms — avoid informal or off-platform listings
Watch for pressure, unusual pricing, or upfront payment requests
Be cautious if viewings aren’t possible or feel rushed
2
Viewing the property and spotting hidden issues
What you see at a viewing isn’t always the full picture — here’s what to check before you say yes.
Check for damp, mould, damage, and overall condition
Test basics - water pressure, heating, windows, and locks
Ask about bills, repairs, and any past issues
3
Verifying the landlord or agent before proceeding
Make sure you know exactly who you’re dealing with — before you move forward.
Confirm the landlord or agent is legitimate
Check reviews or any past issues
Be cautious if details are unclear or inconsistent
4
Submitting your application and securing the property
Small mistakes here can cost you the property — here’s how to get it right.
Prepare documents early - ID, references, proof of income
Understand what landlords and agents expect
Avoid delays or incomplete information
5
Reviewing and signing your contract
What you sign here affects everything later — don’t skip this step
Watch for unclear terms, hidden fees, or unfair clauses
Check deposit rules, rent increases, and responsibilities
Make sure everything agreed is clearly included
6
Protecting your deposit at move-in
What you record on day one can protect you later — don’t skip this.
Take photos of every room and any existing damage
Compare with the inventory, check-in report
Record meter readings on the day you move in
7
Setting up bills and reporting issues
Small setup mistakes now can turn into expensive problems later.
Set up utilities, internet, and council tax correctly
Check if any discounts or exemptions apply (e.g. students, single occupancy)
Report repairs properly and keep a record of communication